Terms of service

Overview

Welcome to Comfyno. The terms “we”, “us”, and “our” refer to Comfyno. Comfyno operates this website and store, including all information, content, features, products, and services. Our store is powered by Shopify, which enables us to provide these services.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully, as they describe your rights and responsibilities. If you do not agree, you should not use our services.

1. Access and Accounts

By using our services, you confirm that you are at least the age of majority in your jurisdiction. You may be asked to provide information such as your email, billing, payment, and shipping details. You agree that all information you provide is correct and complete.

You are responsible for maintaining the security of your account and any activity under it.

2. Our Products

We make every effort to accurately display our products, but colors or appearance may differ slightly due to screen settings. Product descriptions and availability are subject to change at any time without notice.

We cannot guarantee that every product will meet all personal expectations, but our policies such as the 60-day money back guarantee are designed to protect your purchase.

3. Orders

When you place an order, you make an offer to purchase. Comfyno may accept or decline orders at our discretion. Orders are not confirmed until payment has been processed.

Cancellations must be requested within 24 hours of purchase. After that, we may not be able to accommodate changes. Refunds and returns are governed by our Refund Policy.

4. Prices and Billing

Prices are subject to change without notice. The price charged will be the price at checkout. Unless otherwise stated, prices exclude taxes, customs fees, and shipping charges (where applicable).

You agree to provide accurate payment and billing information. By submitting payment details, you confirm that you are authorized to use the chosen payment method and will pay all charges incurred.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days (up to 7 during peak seasons). Delivery times depend on your location and carrier performance.

Once your package is handed to the courier, risk of loss transfers to you. Comfyno is not responsible for delays, customs processing, lost or stolen packages, or delivery errors caused by incorrect addresses provided by the customer. For more details, please see our Shipping Policy.

6. Intellectual Property

All content on our website, including logos, text, images, and designs, is the property of Comfyno or our licensors ( EXC Limited ) and is protected by law. You may not reproduce, copy, or distribute any materials without prior written permission.

7. Third-Party Services and Links

Our website may include links or tools provided by third parties. We are not responsible for the accuracy, content, or practices of third-party sites. Any use of third-party services is at your own risk.

8. Relationship With Shopify

Comfyno is powered by Shopify, which enables us to provide our services. However, all purchases are made directly with Comfyno. Shopify is not responsible for sales, refunds, or any damages related to your use of Comfyno products.

9. Feedback

If you submit feedback, reviews, or suggestions, you grant Comfyno the right to use and share this content for promotional or operational purposes.

10. Errors and Inaccuracies

Occasionally, information on our website may contain errors or inaccuracies. We reserve the right to correct these without prior notice, even after an order has been placed.

11. Prohibited Uses

You agree not to misuse our website or products. This includes unlawful activity, attempts to breach security, distributing malicious code, infringing on intellectual property, or engaging in abusive or fraudulent activity.

12. Termination

We may suspend or terminate your access to our services at any time if we believe you have violated these Terms.

13. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.” While we strive for accuracy and quality, we do not guarantee that your use will be uninterrupted or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, Comfyno shall not be liable for any damages arising from your use of our services or products, including indirect or consequential losses.

15. Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which Comfyno is headquartered.

16. Changes to Terms

We may update or modify these Terms of Service at any time by posting updates on our website. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

Questions about these Terms should be directed to:

Comfyno
Email: support@comfyno.com